Increasingly, large and small organisations, are talking about using social media, typically in the context of a specific service/application they have heard of such as Facebook, Twitter etc. As with any software system or service, in order to get the most benefit from it, it is important to have a strategy in mind beforehand. When [...]

With some Agile methods for project management, particularly in the Scrum approach, the project manager should be more of a facilitator in working towards a series (iterations) of successful software releases. With this facilitative style in mind, I have listed, what I think, are important areas/tasks for an ‘Agile’ project manager to focus on when [...]

Agile Development assisting in the rapid delivery of high quality software I believe that the main principles of Agile Development can Help application development projects bring practical benefits on today’s challenging business environment. Fit very well with the user centered design approach. In particular I would like to focus on the principle of iterations. An [...]

This post contains an overview of the steps of a user centred design process for any software application. For the purposes of this article, I am using a website as an example. In a previous post, I looked at the principles of usability and usefulness and these steps can help in ensuring that these principles [...]

Recently I attended a Microsoft SQL academy presentation given by Bob Duffy where SQL Server 2008 R2 was previewed with screenshots as there is no technology preview available yet. SQL 2008 R2 release is planned for general release sometime in the first half of 2010 and here are some interesting features that I took away [...]

Increasingly, organisations from different business sectors are using customer relationship management (CRM) systems to help boost sales and revenues. Depending on the approach that they adopt in selecting and implementing such a solution, they may have mixed results in terms of their sales and customer interactions. In this post, I discuss various aspects of an [...]