I would regard a quality website as a site that provides an excellent user experience for it’s visitors. In this blog, I write about four important steps that are required to define the requirements for such a website before prototyping and development begins.

This post contains an overview of the steps of a user centred design process for any software application. For the purposes of this article, I am using a website as an example. In a previous post, I looked at the principles of usability and usefulness and these steps can help in ensuring that these principles [...]